Just fill out the Problem Solver and we'll contact you.
Your Name
Your Email
Your Contact Number
What Apple Products do you use or own?
iPhone 3
iPhone 3GS
iPhone 4
iPhone 4S
iPad
iPad 2
iPod Touch
iMac
MacBook
MacBook Air
MacBook Pro
Mac Pro
Mac Mini
Apple TV
Airport Extreme / Airport Express
Time Capsule
Thunderbolt Display
Other (see below)
If you ticked OTHER, please tell us as much as possible
What are you having trouble with or would like to use better?
iCloud and configuring email accounts
iWork Applications (ie) Pages, Keynote, Numbers
iOS 5
iTunes and/or iPhoto library consolidation
Apple TV
Airport / WiFi / Network
Transitioning from MobileMe to iCloud
AirPlay / Mirroring / Home Sharing / iTunes Match
Connecting MacOS and iOS devices
Using iPhoto / iMovie / Garageband with iCloud
Advice on new purchases
Changing Telco's / Understanding what my Telco gives me
Changing Broadband / Understanding what my ISP gives me
WiFi Syncing
Publishing books from iPhoto
Apple Remote Access
Mac OS X Lion
iChat / iMessage / Skype
Other (see below)
If you ticked OTHER, please tell us as much as possible
When would you like us to contact you?
Straight away, please!
After work / early evening
On the weekend
Other
If you ticked OTHER, please advise a suitable time and any special details
Which mobile phone carrier do you use?
Telstra
Optus
Vodafone
Other
None
Which ISP do you use for your home / office internet services?
Your Location (e.g.) Norwood, Glenelg etc